FAQs

Owner’s Manuals for vehicles built from 2014 onward are available via MyMazda. Register or sign in here. To get an Owner’s Manual for an older vehicle please contact your local Mazda Dealer.

You can enter your VIN on our dedicated recalls page to see if your vehicle has been affected. We will also contact you to advise you of any outstanding recalls. Alternatively, you can always contact your local Mazda Dealer to find out more. 

If you have purchased a new Mazda vehicle since 1 August 2018, you will be backed by a five-year, unlimited kilometre factory warranty that covers any defect in material or workmanship in both parts and panels. Please check our Warranty page for more information.

Mazda Premium Roadside Assistance is now included with the purchase of all new Mazda vehicles on or after 1 April 2019. Find out more here.

Mazda Service Select is our dedicated service program designed to provide a flexible and more convenient way to service your Mazda.

Made up of two parts, it includes Base Scheduled Maintenance – which is required every 10,000kms or 12 months whichever comes first- and Additional Scheduled Maintenance items that are required when they fall due.

BT-50 vehicles built from 01/07/2016 require Base Scheduled Maintenance every 15,000 km or 12 months whichever comes first - and Additional Scheduled Maintenance items that are required when they fall due.

Mazda vehicles built from 01/12/2022 require Base Scheduled Maintenance every 15,000 km or 12 months, whichever comes first (petrol only) - and Additional Scheduled Maintenance items that are required when they fall due.

Please visit our Servicing page to find out more.

To keep your Mazda in peak condition, you should service it every 10,000 km or 12 months, whichever comes first.

For BT-50 vehicles built from 01/07/2016, you should service it every 15,000 km or 12 months, whichever comes first.

For Mazda vehicles built from 01/12/2022 you should service it every 15,000 km or 12 months, whichever comes first (petrol only).

Please visit our Servicing page to find out more.

The Mazda Update Toolbox and Mazda Toolbox applications are free tools designed to work with your Mazda Connect and MZD Connect system. They manage all content on your device, keep your maps up-to-date, and install any purchased add-ons such as Connected Services.

Simply install the Mazda Toolbox application to your PC, create an account and insert your vehicle’s SD card into a compatible SDHC reader. Once the SD card has been recognised, any available updates will be ready and waiting for you to download.